Cancellation policy.

At The Marshall Method, we are committed to providing quality care and ensuring every client has access to the support they need. We understand that life happens, and sometimes you may need to cancel or reschedule an appointment.

To respect the time of both myself and other clients, the following cancellation policy will apply effective immediately:

Cancellations & Rescheduling

We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Cancellations made with less than 24 hours’ notice will incur a $50 late cancellation fee.

Missed Appointments

No-shows (appointments missed without notice) will also be charged a $50 no-show fee.

Why This Policy?

Late cancellations or missed appointments take away time that could have been offered to someone else in need of care. This fee is not meant to be punitive, but to help maintain fairness and efficiency in our schedule—and to ensure we can continue offering flexible and quality care to all our clients.

We appreciate your understanding and cooperation in helping us serve the community better.